Information we collect
We may collect information you choose to provide, such as your name, email address and the details included in an enquiry, waitlist signup or message.
When you visit the website, we and our service providers may also collect basic technical and usage information, including your browser type, device type, approximate location, pages visited, referring website and interactions with links.
How we use information
We use information to operate and improve Ell's Passport, respond to enquiries, provide guides or updates you request, understand which content is useful, maintain website security and comply with legal obligations.
If you join our email list, you can unsubscribe at any time using the link in an email or by contacting us.
Cookies and analytics
Ell's Passport uses cookies and similar technologies for website functionality, analytics and affiliate tracking. These help us understand website use and recognise when a booking or purchase came through one of our links. You can restrict or delete cookies through your browser settings.
Affiliate links and third-party services
Some links on Ell's Passport are affiliate links. If you click one or make a booking, the third-party provider or affiliate network may record the referral and Ell's Passport may earn a commission at no extra cost to you.
We may use third-party services for website hosting, analytics, forms, email delivery, videos, digital products and affiliate tracking. These services handle information under their own privacy policies. Links to other websites are also governed by the privacy practices of those websites.
Sharing and selling information
We do not sell personal information for money. We may share limited information with service providers that help us run the website, deliver a service you request, process a transaction, protect our rights or comply with the law.
Data storage and security
Information may be processed in Australia, the United States and other countries where our service providers operate. We take reasonable steps to protect personal information and keep it only for as long as needed for the purpose collected, legal requirements or legitimate business records. No online system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of or deletion of your personal information, or to object to or restrict certain uses. You may also withdraw consent where processing is based on consent.
To make a request, email ellenbarron0@gmail.com with the subject “Privacy request”. We may need to verify your identity before completing a request.
Children's privacy
Ell's Passport is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes and contact
We may update this policy when the website, our services or legal requirements change. The date above shows the latest version.
For questions about this policy, contact Ellen Barron at ellenbarron0@gmail.com.